So, next appointment date, I get a phone call from the Total Air Care tech saying he’s on the way! He even calls me to tell me where he is, and that he’ll be 45 minutes or so.
Three hours later, nobody has shown up. Nobody has contacted me. It’s now after hours and I can’t contact their office.
I call the next morning, tell Total Air Care that nobody showed up after I was contacted and told they were on their way. No apologies, just we’ve set up another appointment for you on the 12th, 12-4.