All is not well with American Home Shield.
Huge surprise, right?
So, after the hour on the phone with customer support, where they claimed to have fixed the problem with their billing, weeks later I get another email telling me my account is past due for the bogus service fee. Later the same day, I get another invoice in the mail telling me my account is past due.
How many weeks does it take for them to correct their billing error? Will it ever happen? Not holding my breath.
Rather than waste hours on the phone with customer service again,, I’ve reached out to the one person that seemed to be able to do things correctly at AHS. I’m hoping this will work.