So, silence… No response from Total Air Care. Try contacting them via email… no response.
The AHS website thinks everything is fixed and wants me to pay for a new service call. Call their 800 number, wait on hold forever, and get dropped.
Finally send AHS a private message on Facebook and get a response. And just about simultaneously I get an email response from Total Air Care telling me that AHS told them my system wasn’t covered. I relate that to AHS on FB and they say it is covered. They apologize, and tell me they’ll contact Total Air Care, tell them we have coverage, and have them contact us to schedule a service call.