The Total Air Care tech manages to get here by 4pm. Walks in, looks at the system, and tells me he doesn’t work on the system I’ve got. Tells me to contact the office for another appointment and leaves.
Do you begin to get the feeling there’s nobody driving this train? I mean, they’ve already worked on my system, they know what is installed, and they still send somebody that doesn’t know how to work on it? Seriously?
At this point, it is once again after hours, so I have to wait until the next day, 7/13, to call their office to reschedule. They set up another appointment for 7/15, 8-12.